If you are like me then it would have been Once, twice, or three, times.
The fact is that if you are satisfied with something then you will naturally recommend it to someone.
Today I will show you how you can get your customers to recommend you, your products and services over and over again.
Most business owners fail to acknowledge recommendations and as a result do not receive many more.
Ken Ajoku is the CEO of The Kajoku Group, a company dedicated to creating and maintaining a number of businesses. These businesses include; Property, Publishing, Business Consulting and a number of online business ventures. Go to The Kajoku Group blog for more details.Always remember to thank your customers, especially in the case of receiving referrals from them.
The other day Albert, one of my long established customers recommended his sister Rebecca to me for some consultancy work.
That very same day I called Albert and thanked him for his recommendation. He was very pleased with my acknowledgement and said that he would continue to recommend me because he was more than impressed with my level of service.
There would have been nothing worse than Albert telling another family member for example, that he did not receive any acknowledgement from me for his recommendation. Do you think he would recommend anyone else?
Remember bad news travels faster than good news; make sure that the only news travelling is all good.
Try this, it really works and produces overwhelming results.
